Bulgarian National Consumers Association
(BNCA)
Contact details:
11 August Str.N10
1000 Sofia
Telephone: +35929890106
Fax: +35929890107
Email:
Web:
Executive Officer:
Mr. Bogomil Nikolov
Position: Executive Director
Telephone: +359888603331
Email:
Details:
Number of members:
650 individuals
Level of activity:
national
international
Publications:
“Consumer” – monthly newsletter (2001~ )
"Safer food in Enlarged Europe" - Brochure (2005)
"Manual for Consumer Activists" - Brochure (2005)
"Manual for Consumers Protection" - CD (2004)
"European Guide for Bulgarian Consumer" - Brochure (2004)
"Manual for municipality servants in consumer protection" - Brochure (2003)
"Consumer protection in the EU" - Brochure (2002)
"Introduction to Consumer Protection" - Brochure (2002)
"Consumer Contracts" Brochure - (2002)
"Resolving Consumer Disputes" - Brochure (2002)
"Household Waste – sources, accumulation and management" - Brochure (2002)
"Young Consumers Guide" Ruse - Brochure (2001)
"Young Consumers Guide" Sofia - Brochure (2000)
Areas of activity:
Protect consumers’ rights and interests by:
• Providing information that supports consumers’ choices in the market
• Giving assistance about infringing upon consumers’ rights and interests – consultation and legal assistance for claiming in-court and out-of-court procedures/conciliation committees.
• Lobbying for the improvement of the legislation – representing consumers’ interests in case of any legislative changes.
• Operate eight information and consultation centers in Sofia, Varna, Ruse, Bourgas, Gabrovo, Razgrad, Sliven and Blagoevgrad.
• E-consumers Club established in 1999, aiming at protecting consumers’ interests using the global network for shopping.
• Young consumers club established in 2002, where people under 30 years old are members to raise youth awareness on consumer issues.